CANADA & NORTHERN LIGHTS WINTER EXPERIENCE

FLIGHTS

• Return International Flights (economy class)
• One-way domestic flight (economy class) from Vancouver to Yellowknife
• One-way domestic flight (economy class) from Yellowknife to Calgary

ACCOMMODATION

• Enjoy 9 nights quality hotel accommodation

DINING

• Enjoy 8 meals, including a three-course dinner at Aurora Village.

ESSENTIALS

• Winter clothing hire in Yellowknife for Days 3 to 5
• English-speaking tour director
• National park fees

TRANSPORT

• Private air-conditioned coach

TRANSFERS

• Transfer from Banff to Calgary Airport on Day 10

Day 1 Australia - Vancouver, Canada

Day 2 Vancouver Sightseeing

Day 3 Vancouver - Yellowknife, NWT - Aurora Experience

Day 4 Yellowknife City Tour - Aurora Viewing

Day 5 Dog Sledding Experience - Aurora Viewing

Day 6 Yellowknife - Calgary, Alberta

Day 7 Calgary - Banff

Day 8 Lake Louise, Johnston Canyon & Banff

Day 9 Banff Free Day

Day 10 Banff to Calgary - Day of Departure from Canada

Day 11 In Transit

Day 12 Arrive in Australia

OFFER ESSENTIALS

This travel offer is valid for travel on selected dates until 19 November 2024.
 
This travel offer is priced per person based on a twin share.
 
Single Traveller Supplement
For solo travellers, a mandatory single supplement of $1100 applies. 
 
Departure Dates
2024
February: 6
March: 5
November: 19
Please note: See checkout for live dates and availability.
 
Departure Cities
Sydney, *Melbourne, *Brisbane, *Adelaide or *Perth
 
Departure City Surcharges
*Melbourne or *Brisbane: $300 per person
*Adelaide: $400 per person
*Perth: $600 per person

 

FLIGHTS

Full-Service Airline(s) Used

• Cabin Class: Economy Class

International Airlines: Air Canada, United Airlines, American Airlines, Air New Zealand, Fiji Airways and partners, Westjet plus airline partners Domestic Airlines: Air North

Please note: TWAC cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 

Arrive early in Vancouver
Not available
 
Stay Behind in Calgary
$300 per person, subject to availability
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact TWAC to request availability. *Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• Departure date must be prior to 20 March 2024
 
Stopover Packages
Not available
 
Flight Class Upgrades
• Business Class: For pricing, please refer to the cart at checkout. 
Please note: 
• All Business Class upgrades are subject to availability (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed in a Business cabin; subject to aircraft configuration.

 

ACCOMMODATION

Accommodation Used:

Standard Properties 

Vancouver: Sandman Hotel Vancouver City Centre or similar

Yellowknife: Nova Inn Yellowknife or similar

Calgary: Sandman Signature Calgary Downtown or similar

Banff: Rundlestone Lodge or similar

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.

Extra Nights
Not available at check-out. 
Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 4-6 weeks before departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel, please be aware that you may be required to change rooms at the start/end of your tour. 
 
Maximum Room Capacity
2 people.
 
Child Policy
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for Children 8 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.
 
Triple Share
Not available
 
Bedding Configuration
Twin or Double bedding (subject to availability).

 

GENERAL INFORMATION

Minimum group size 20, maximum group size 40 per vehicle.
 
Optional Tours / Activities
Optional Activity: Capilano Suspension Bridge - $65 per person
Optional Activity: Snowshoeing Experience (1 hour) - $135 per person
Optional Activity: Ice Fishing Demonstration (3 hours) - $165 per person
Please note:
• The optional tours listed above must be purchased on checkout or over the phone before submitting your passenger information form (subject to availability). 
• Some tours require minimum numbers to operate.

 

EXCLUSIONS

• Visa fees and requirements 
• Domestic transfers and flights not stated in the deal offer
• Meals/beverages not stated in the deal offer
• Recommended gratuities/tipping 
• Optional activities/tours 
• Personal expenses
• Arrival transfer on day 1
• Travel insurance 
 
CLIMATE & AVERAGE TEMPERATURES
Vancouver: 
Vancouver in the winter can be rainy, so a raincoat is essential. Temperatures will range from 3°C - 7°C. Due to its location on the British Columbian coast, the city’s climate is tempered by the North Pacific Current and is also sheltered by the mountains of Vancouver Island to the west.
 
Yellowknife:
March is one of the best months of the year to see the Northern Lights, with daylight up to 10 hours a day and pristine blue skies. The average temperature will be very cold at approximately -18.5°C.
 
Calgary: 
The weather in Calgary in March is mild to cold, making it a popular time to visit and enjoy seeing winter turn into spring. Temperatures will range from highs of 5°C and lows of -6°C at night.

 

FLIGHTS

Seat Selection & Frequent Flyer Points:

At Travel With A Cause (TWAC), we do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.

Passport Validity:
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.
 
COACH TOUR
Meals:
8 meals in total are included in the package. For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify Travel With A Cause (TWAC) of any dietary requests/requirements. Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.
 
Luggage:
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and offloading of bags from the vehicle.
 
OTHER
Mobility:
If you would love to travel with Travel With A Cause (TWAC)and require wheelchair access please contact our friendly sales and service team to inquire on your behalf.
 
Fitness Level Required:
A leisurely level of fitness will be required. 
Leisurely is described as Light walking, including up multiple stairs, and occasional hiking may involve uneven surfaces. Able to travel unassisted and get on and off vehicles and small boats. Suitable for most fitness levels and mobility. 
Please note: If you have any concerns please consult your healthcare provider prior to purchase/travel.
 
Gratuities / Tipping:
In Canada, it is customary to tip approximately fifteen to twenty per cent (15%-20%) in restaurants, lounges, etc., if satisfactory service has been provided. It is also customary for customers to offer a tip for the tour guide and driver (usually four to five dollars ($4.00-$5.00 CAD) each, per person per day ) as well as for city tour guides when applicable (usually three dollars ($3.00 CAD) per person). However, tips are not obligatory and should reflect the customer’s degree of satisfaction relative to services.
Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.
 
Sightseeing:
Please note: If the entrance to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).
 
Shopping: 
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. 
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions regarding shopping for further information.

 

VISAS

Canada:
Australian passport holders must apply for an electronic travel authorisation (eTA) before travelling to Canada by air. If you arrive in Canada by train, bus, or boat, you don’t need a visa or eTA, but you do need to bring the right travel documents. 

United States (If you are transiting through the USA):
- If traveling on an Australian Passport, an ESTA (Visa Waiver) for the USA is a strict requirement when flying through the USA. Once a USA ESTA Visa Waiver is issued it is valid for 2 years or until your passport expires (whichever is sooner) and will allow multiple entries into the USA. For information on ESTA eligibility or to apply, please visit: https://esta.cbp.dhs.gov/esta/
Important: 
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.
Please note: 
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for Visas. This may, in turn, affect the type of application required.

 

SCHEDULE OF FEES

Voluntary Changes

Includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.

• Changes - $100.00 per booking + additional charges from the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error
• If the incorrect name has been advised to Travel With A Cause (TWAC), charges of $100.00 per booking + any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Supplier Fees
In the event the Travel Offer you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the Travel Offer due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. Travel With A Cause (TWAC) has committed to these costs as your Agent and will endeavour to recover all funds committed and/or paid for your Travel Offer, but this may not be possible in all circumstances. If refunds are unavailable from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. If Travel With A Cause (TWAC) cannot obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee. This fee is not revenue-raising and is paid to or withheld by our suppliers when recovering payments.

Although you should read all of the terms and conditions, the following is a summary of the most important:

• Our travel package is non-refundable, however you will receive a travel credit to be applied to our travel services.
• You, as our client, agree to check all documentation immediately for errors. Travel With A Cause (TWAC) does not take responsibility for incorrect dates or names supplied.
• Prices, including, in some cases, of confirmed bookings, may be subject to change. ​
• Some confirmed bookings are non-refundable if cancelled by you and it is your responsibility to check if this applies.
• We will be entitled to retain our service fees even if a booking is cancelled or does not proceed for any reason which is not our fault.
• It is your responsibility to make yourself aware of all information relevant to your travel plans, including but not limited to visa requirements and health precautions.

• There may be some additional fees or other incentives from Suppliers.

• We are not liable for the recent updates of any published Supplier content including websites and brochures.

 

Covid-19 Booking Cancellation Policy 
TWAC Tour packages are non-refundable. If your Tour package is affected by Covid-19-related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other package available via the TWAC website. 
Please note: Date change credits are subject to availability and not guaranteed until confirmed by TWAC, not the tour operator you are due to stay with.
The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.
Please note: All additional charges are payable direct to your Travel Consultant in AUD (unless otherwise stated).

 

For further information about our T & C, please visit our webpage: https://www.twac.com.au/terms-and-conditions