Animals Asia Bear Sanctuary Visit

• Accommodation: 3 nights in hotel
• Meals: 3 breakfasts, 2 lunches, 1 dinner
• Transfers: Air-conditioned vehicle transfers and tours (excluding shared Tam Dao transfers)
• Sightseeing: Hanoi evening street food tour, Tam Dao bear sanctuary visit

• Flights & airport taxes
• Any tours not mentioned
• Meals & drinks not mentioned
• Insurance (medical and travel)
• Visas
• Personal items & toiletries
• Gratuities
• Optional tours

Planning your next adventure is thrilling! While we hope for smooth travels, preparing for the unexpected is always smart. We highly recommend getting travel insurance when you book. Whether it's a medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, ensure you're covered. For more info and advice, please visit: TRAVEL INSURANCE or talk to your TWAC travel consultant.

Although you should read all of the terms and conditions, the following is a summary of the most important:

• Our travel package is non-refundable, however you will receive a travel credit to be applied to our travel services.
• You, as our client, agree to check all documentation immediately for errors. Travel With A Cause (TWAC) does not take responsibility for incorrect dates or names supplied.
• Prices, including, in some cases, of confirmed bookings, may be subject to change. ​
• Some confirmed bookings are non-refundable if cancelled by you and it is your responsibility to check if this applies.
• We will be entitled to retain our service fees even if a booking is cancelled or does not proceed for any reason which is not our fault.
• It is your responsibility to make yourself aware of all information relevant to your travel plans, including but not limited to visa requirements and health precautions.
• There may be some additional fees or other incentives from Suppliers.
• We are not liable for the recent updates of any published Supplier content including websites and brochures.

Covid-19 Booking Cancellation Policy 
TWAC Tour packages are non-refundable. If your Tour package is affected by Covid-19-related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other package available via the TWAC website. 
Please note: Date change credits are subject to availability and not guaranteed until confirmed by TWAC, not the tour operator you are due to stay with.

The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19. 
Please note: All additional charges are payable direct to your Travel Consultant in AUD (unless otherwise stated).

For further information about our T & C, please visit our webpage: Terms & Conditions