Tasmania Under Down Under Tours

Planning your next adventure is thrilling! While we hope for smooth travels, preparing for the unexpected is always smart. We highly recommend getting travel insurance when you book. Whether it's a medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, ensure you're covered. For more info and advice, please visit: www.twac.com.au/travel-insurance or talk to your TWAC travel consultant.

Although you should read all of the terms and conditions, the following is a summary of the most important:

• Our travel package is non-refundable, however you will receive a travel credit to be applied to our travel services.
• You, as our client, agree to check all documentation immediately for errors. Travel With A Cause (TWAC) does not take responsibility for incorrect dates or names supplied.
• Prices, including, in some cases, of confirmed bookings, may be subject to change. ​
• Some confirmed bookings are non-refundable if cancelled by you and it is your responsibility to check if this applies.
• We will be entitled to retain our service fees even if a booking is cancelled or does not proceed for any reason which is not our fault.
• It is your responsibility to make yourself aware of all information relevant to your travel plans, including but not limited to visa requirements and health precautions.
• There may be some additional fees or other incentives from Suppliers.
• We are not liable for the recent updates of any published Supplier content including websites and brochures

CANCELLATION POLICY
Tour packages are non-refundable. If your tour package is affected by Covid-19 related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other tour or package available via the TWAC website.
 
Please note: Date change credits are subject to availability and not guaranteed until confirmed by TWAC, not the tour operator you are due to stay with.
 
We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.
 
Please note: All additional charges are payable in AUD (unless otherwise stated).