2 for 1 Magical Malaysia

HIGHLIGHTS

• Uncover Malaysia’s vibrant cultures and natural scenery on a small group tour
• Explore Kuala Lumpur, Cameron Highlands, Ipoh, Penang and Langkawi
• Ascend the rainbow staircase at the famous Batu Caves near Kuala Lumpur
• Discover the eclectic mix of modern skyscrapers and charming colonial landmarks on a guided tour of Kuala Lumpur
• Immerse yourself in the tropical gem of Langkawi where pristine beaches and stunning landscapes await
• Enjoy an unforgettable 4WD trip to the idyllic rolling hills of Cameron Highlands
• Explore Kek Lok Tong Cave, also known as ‘The Cave of Great Happiness’
• Visit an orangutan sanctuary on Orang Utan Island, the world's best rehabilitation and conservation centre for orangutans
• Discover the melting pot of culture, street food and heritage houses in Penang on a full-day guided tour
• Admire incredible interactive street art throughout historic George Town in Penang

FLIGHTS

• Return international full-service flights (economy class), departure city surcharges may apply

ACCOMMODATION

• 12 nights of quality hotel accommodation

DINING

• Daily breakfast included

ESSENTIALS

• Local English-speaking guides until Day 9

TRANSPORT

• All land transportation and airport transfers by air-conditioned vehicles with local (non-English speaking) drivers

TRANSFERS

• Return airport transfers

UPGRADES AVAILABLE

• Arrive Early: Arrive up to 30 days before your tour starts (does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 30 days after your tour concludes (does not include hotel accommodation, meals or transfers)
• Stopover Packages: Break up the long-haul flight with a stopover at a fantastic location (see checkout for details)
• Optional Tours: Optional experiences and tours are available to add to your itinerary (see checkout for details)
• Flight Upgrades: Upgrade to Premium Economy or Business Class (see checkout for details)
• Preferred Airline: Fly with a preferred airline (see checkout for details)

Please note: Extra charges may apply, see the Important Info section and checkout cart for fees and details

Day 1 Australia (or New Zealand) - Kuala Lumpur, Malaysia

Day 2 Kuala Lumpur Full-Day Tour

Day 3 Kuala Lumpur Free Day

Day 4 Kuala Lumpur - Cameron Highlands

Day 5 Cameron Highlands

Day 6 Cameron Highlands - Ipoh - Penang

Day 7 Penang

Day 8 Penang Free Day

Day 9 Penang - Langkawi

Day 10 Langkawi Free Day

Day 11 Langkawi Free Day

Day 12 Langkawi Free Day

Day 13 Langkawi, Malaysia - Australia (or New Zealand)

Day 14 Arrive Australia (or New Zealand)

This travel offer is valid for travel on selected dates until the 28th November 2024.

This travel offer is priced for two people based on a twin share.

Single Traveller Supplement

For solo travellers, no discounts apply (a full-priced voucher must be purchased). 

Please note: Accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.

Departure Dates

2024

August: 08^, 13^, 22^, 27^

September: 05, 10

October: 01, 10, 15, 24 

November: 05^, 14^, 19^, 28^

Please note: See checkout for live dates and availability.

Surcharges

Please note:

• Dates/months with a ^ incur a high season surcharge of $120 per person.

Departure Cities

Sydney, Melbourne, Brisbane*, Adelaide*, Perth and Auckland*.

 

Departure City Surcharges

• Brisbane & Adelaide: $300 per person.

• Auckland: $900 per person.

 

International Full-Service Airline(s) Used

• Cabin Class: Economy class.

• Airlines: Malaysian Airlines, Singapore Airlines, Qantas and partner airlines (subject to availability).

Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 

 

Missed Flights

If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you miss your flight for whatever reason, please contact us as soon as possible to make arrangements.

 

Preferred Airline Surcharge

• Cabin Class: Economy class.

• Singapore Airlines: $235 per person.

Please note:

• Preferred airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.

• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.

• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.

• Preferred airline refers to the marketing carrier and could include codeshare partners.

 

Arrive Early Options

Kuala Lumpur, Malaysia - $300 per person.

High season dates range up to $700 per person, subject to availability (only available for purchases over the phone).

Please note:

• This fee does not include extra nights' accommodation, meals or airport transfers.

• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply.

• No flight booking changes or cancellations are permitted after air tickets have been issued.

• Flight changes are subject to availability at the time of booking.

• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):

1 June 2024 - 14 August 2024

23 September 2024 - 20 October 2024

6 December 2024 - 31 January 2025

 

Stay Behind Options

Langkawi, Malaysia - $300 per person.

High season dates range up to $700 per person, subject to availability (only available for purchases over the phone).

Please note:

• This fee does not include extra nights' accommodation, meals or airport transfers.

• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.

• No flight booking changes or cancellations are permitted after air tickets have been issued.

• Flight changes are subject to availability at the time of booking.

• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):

1 June 2024 - 14 August 2024

23 September 2024 - 20 October 2024

6 December 2024 - 31 January 2025

 

Stopover Packages 

* Singapore

Twin share: $1,200 per person one way

Solo Traveller: $1,800 one way

Includes:

• 2 nights in 4-star accommodation.

• Daily breakfast.

• Return airport transfers.

Please note: 

• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used.

• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind.

• Stopover packages are subject to availability.

• In the event that a purchased stopover package and a purchased guaranteed airline upgrade are not compatible, you will have the option to receive a refund for the guaranteed airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.

• Blackout dates apply to flights departing between the below date ranges:

Singapore Taylor Swift Concert: 1 - 10 March 2024

Singapore Grand Prix: 18 - 24 September 2024

 

Flight Class Upgrades

Business or Premium Economy Class: For pricing, please refer to the payment cart at checkout.

Please note:

• Upgrades are applicable to Australia to Singapore flights only.

• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).

• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed.

Accommodation Used

3-Star Properties (Self-Rated)

• Cameron Highlands: Strawberry Park or similar.

 

4-Star Properties (Self-Rated)

• Kuala Lumpur: Verdant Hill Hotel or similar.

• Penang: The Citadines Connect Georgetown or similar

• Langkawi: Rebak Island Resort or similar.

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.

 

Extra Nights

Not available.

 

Maximum Room Capacity

2 people.

 

Child Policy

• No child discounts. The full price applies to all children travelling with their parents.

• Valid for children 12 years old and over.

Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.

 

Triple Share

Not available.

 

Bedding Configuration

Twin or double bedding (subject to availability).

Minimum group size 12, maximum group size 20 per vehicle.

Please note: A small group tour is defined as a tour with no more than 20 travellers per vehicle.

 

Optional Tours/Activities

• Day 3: Melaka Day Tour - $120 AUD per person.

• Day 3: LaZat Malaysian Cooking Class - $135 AUD per person.

• Day 8: Half-Day Penang Island Discovery - $90 AUD per person.

• Day 8: Penang Hands On Cooking Class - $110 AUD per person.

• Day 10: Langkawi Sunset Dinner Cruise - $100 AUD per person.

• Day 11: Langkawi Mangrove Boat tour - $65 AUD per person.

Please note:

• The optional tours listed above must be purchased on checkout or over the phone before submitting your passenger information form (subject to availability). 

• Some tours require minimum numbers to operate.

• Visa fees and requirements.
• Transfers and flights not stated in the deal offer.
• Meals/beverages not stated in the deal offer.
• Optional gratuities/tipping.
• Optional activities/tours.
• Personal expenses.
• Travel insurance.
• Malaysian tourism tax (10 MYR per night, per room. Approximately $3 AUD).

A 90-day tourist visa will generally be granted upon arrival into Malaysia if travelling on an Australian Passport. Effective December 2023, all foreigners entering Malaysia will be required to complete the "Malaysia Digital Arrival Card (MDAC)" at least 3 days prior to their arrival. This applies to all travellers, except for those transiting or transferring through Singapore without seeking immigration clearance, Malaysian permanent residents and Malaysian Automated Clearance System (MACS) holders. For more information regarding the MDAC, please visit https://imigresen-online.imi.gov.my/mdac/main.

Important:

• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.

• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.

Please note: 

• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.

• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

Voluntary Changes

Includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.

 • Changes - $100.00 per booking + additional charges from the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error

• If the incorrect name has been advised to TWAC, charges of $100.00 per booking + any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Supplier Fees

In the event the Travel Offer you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the Travel Offer due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. TWAC has committed to these costs as your Agent and will endeavour to recover all funds committed and/or paid for your Travel Offer, but this may not be possible in all circumstances. If refunds are unavailable from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. If TWAC cannot obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee. This fee is not revenue-raising and is paid to or withheld by our suppliers when recovering payments.

Although you should read all of the terms and conditions, the following is a summary of the most important:

• Our travel package is non-refundable, however you will receive a travel credit to be applied to our travel services.
• You, as our client, agree to check all documentation immediately for errors. Travel With A Cause (TWAC) does not take responsibility for incorrect dates or names supplied.
• Prices, including, in some cases, of confirmed bookings, may be subject to change. ​
• Some confirmed bookings are non-refundable if cancelled by you and it is your responsibility to check if this applies.
• We will be entitled to retain our service fees even if a booking is cancelled or does not proceed for any reason which is not our fault.
• It is your responsibility to make yourself aware of all information relevant to your travel plans, including but not limited to visa requirements and health precautions.
• There may be some additional fees or other incentives from Suppliers.
• We are not liable for the recent updates of any published Supplier content including websites and brochures

CANCELLATION POLICY
Tour packages are non-refundable. If your tour package is affected by Covid-19 related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other tour or package available via the TWAC website.
 
Please note: Date change credits are subject to availability and not guaranteed until confirmed by TWAC, not the tour operator you are due to stay with.
 
We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.
 
Please note: All additional charges are payable in AUD (unless otherwise stated).